Frequently Asked Questions

IP Web Solutions is a full-service web development and digital marketing agency based in Alpharetta, GA. We build custom websites, eCommerce platforms, and provide digital marketing services including SEO, PPC, social media management, Cloud POS systems, and web payment solutions.

We're based at 2750 Holcomb Bridge Rd, Alpharetta, GA 30022. We serve clients locally in the greater Atlanta area and remotely across the United States. Our office hours are Monday through Friday, 9:00 AM to 6:00 PM ET.

Absolutely! While we're based in Georgia, we work with clients nationwide. Our team collaborates effectively through video calls, email, and project management tools to ensure seamless communication regardless of location.

Most projects are completed within 2-4 weeks depending on the scope. Simple sites can be ready in as little as 1 week, while complex eCommerce or custom web applications may take 4-8 weeks. We'll provide a detailed timeline during our initial consultation.

Yes! We offer a completely free, no-obligation consultation where we discuss your project requirements, goals, and budget. We'll provide recommendations and a detailed quote so you can make an informed decision.

We work with a wide range of technologies including HTML5, CSS3, JavaScript, PHP, React, WordPress, Shopify, WooCommerce, and more. We select the best technology stack based on your specific project requirements and goals.

Absolutely. All of our monthly plans include ongoing maintenance and support. We handle security updates, content changes, performance monitoring, and technical support so you can focus on running your business.

Yes! We frequently work with existing websites. Whether you need a redesign, performance optimization, SEO improvements, or new feature additions, we can audit your current site and recommend the best path forward.

Yes, we offer reliable web hosting as part of our monthly service plans. Our hosting includes SSL certificates, daily backups, uptime monitoring, and performance optimization to keep your site running smoothly.

Absolutely. We specialize in website redesigns that modernize your online presence while preserving your SEO rankings and existing content. We'll audit your current site, identify areas for improvement, and deliver a fresh, high-performing design.

The startup fee covers the initial design and development of your website, including custom layouts, content integration, image optimization, and testing across devices. It's a one-time fee paid at the start of your project.

Absolutely. You can upgrade or downgrade your plan at any time. Upgrades take effect immediately, and downgrades take effect at the start of your next billing cycle. There are no penalties for switching plans.

Yes! You own all the content and custom code we create for your website. If you ever decide to leave, we'll provide all your files and assist with the transition. Your website is yours.

Our monthly plans are billed month-to-month with no long-term contracts. Annual plans offer a 20% discount and are billed once per year. You can cancel anytime with 30 days notice.

Yes! For projects that go beyond our standard plans (large eCommerce stores, custom web apps, multi-site management), we provide custom quotes. Contact us to discuss your specific requirements and we'll put together a tailored proposal.

It depends on your needs. For blogs and content-heavy sites, we recommend WordPress. For eCommerce, Shopify or WooCommerce work great. For custom applications, we build tailored solutions using PHP, React, or other frameworks. We'll recommend the best fit during our consultation.

Our primary focus is web development, but we do build progressive web apps (PWAs) that function like native mobile apps. For native iOS/Android development, we can connect you with trusted partners in our network or discuss hybrid app solutions.

Security is a top priority. We implement SSL certificates, regular software updates, secure coding practices, firewall protection, and regular backups. Our monthly plans include ongoing security monitoring and immediate response to any threats.